Artificial intelligence
AI agents
Look after your customers at any hour, without being there yourself.
Can I move my Thursday appointment?
Of course. I've got Monday at 10:00 or Tuesday at 17:30. Which suits you better?
Monday.
Done, Monday at 10:00. I've just sent you the confirmation.
Appointment moved in the diaryIf it doesn't know something, it takes the message and lets you know — it never makes it up.
Phone reception, chat on your website and WhatsApp. In English and Spanish, no opening hours.
In short
Silvero's AI agents handle calls, web chat and WhatsApp 24/7. They answer on the first ring, sort out the usual questions, book appointments into the diary you already use and pass on what matters. In English and Spanish — and they never make an answer up.
More than half the calls you miss never ring back.
A customer who rings and gets voicemail, or writes on WhatsApp and hears nothing back for a while, goes somewhere else. Not because you're doing a bad job, but because nobody answered.
The AI agent is always there. It answers, sorts out the usual questions, books the appointment and lets you know. You find out about everything without picking up the phone.
What does an AI agent do?
An AI agent is an assistant that looks after your customers by phone, chat or WhatsApp, understands what they're asking for and acts on it: it replies, books and logs it, without you having to be there.
We teach it your business: what you do, what you charge, when you've got a slot free and what your customers always ask. From there it replies naturally, in English or Spanish, and books straight into your diary. It's not a "press 1" menu; it's a conversation that ends in an appointment.
The rule we don't break: it never leaves your customer worse off than with no system at all. If it doesn't know something, it doesn't make it up — it takes the message and passes it on. No loops, no filler answers to look clever.
Hi, have you got a slot on Saturday morning?
Hi! Yes — I've got Saturday at 10:30 and at 12:00 left. Which suits you better?
10:30 is perfect. And how long does an oil change take?
Booked for Saturday at 10:30 ✅ On the exact time I don't want to give you half an answer — I'll pass your question to Raül and he'll confirm today.
What you get
A reception that never sleeps
Always answers
On the first ring, at 6 in the morning or on a Sunday. No calls sent to voicemail.
Books on its own
Puts the appointment straight into the calendar you already use and lets you know.
Never makes things up
If it doesn't know something, it takes the message. No made-up answers just to get by.
Two languages
English and Spanish, picking up each customer's language on its own.
The difference
| Without an agent | With Silvero | |
|---|---|---|
| Out of hours | Voicemail | Answered and booked |
| You reply when you can | Replied to straight away | |
| Bookings | By hand, if you remember | Into your diary, on their own |
| Languages | Only yours | English and Spanish |
| When it doesn't know | Leaves the customer hanging | Takes the message and tells you |
How we work
We talk
What people always ask you, what you charge and how you take bookings. That tells us what the agent needs to know.
We train it
We teach it your business and connect it to your diary and WhatsApp. You try it out before it goes live with real customers.
We measure
Conversations handled, appointments booked, messages passed on to you. We adjust whatever needs adjusting.
FAQ
Common questions
How much does an AI agent cost?
There's no fixed price: it depends on the scope (chat, voice or both), the integrations with your diary or CRM and how many conversations you get. Book your free 20-minute consultation and we'll tell you what fits your case, with a clear quote.
Does it work with my diary or CRM?
Yes. The agent books straight into the diary you already use and saves the contact in your CRM. No new dashboards you have to remember to check.
What if the agent doesn't know the answer?
It never makes an answer up. If it can't help, it takes the message and lets you know. At worst, your customer ends up exactly where they'd be with voicemail.
What languages does it handle?
English and Spanish, picking up each customer's language automatically.
